Shipping Policy
Last updated: June 29, 2026
Thank you for shopping with BlueRiverK.
This Shipping Policy explains how we process and deliver orders placed through blueriverk.com.
Shipping Destination
We currently ship exclusively within the Netherlands.
At this time, we do not offer international shipping.
Order Processing
Orders are typically processed within 1 business day after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
If we experience an unusually high order volume or unforeseen delays, processing times may be extended. If this happens, we will notify you as soon as possible.
Delivery Time
Estimated delivery time is:
2–3 business days
Delivery times are estimates only and may vary due to circumstances beyond our control, including carrier delays, weather conditions, or public holidays.
Shipping Costs
Shipping costs, if applicable, are displayed during checkout before you complete your purchase.
Any promotional free shipping offers will be clearly stated on our website.
Order Tracking
Where tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
BlueRiverK is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.
Lost or Damaged Shipments
If your order arrives damaged or appears to have been lost during transit, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and, where appropriate, arrange a replacement or refund in accordance with applicable consumer laws.
Delivery Issues
If your package cannot be delivered because of an incorrect address, repeated unsuccessful delivery attempts, or failure to collect the parcel, additional shipping charges may apply for reshipment.
Contact Us
If you have any questions regarding shipping, please contact us:
BlueRiverK
Polderdijk 20
3299 LN Maasdam
Netherlands
Email: info@blueriverk.com
Telephone: +31 651024747
Website: blueriverk.nl